At Dimedi we understand that nutritional supplements are very personal, and that is why we unconditionally guarantee the quality of every product we offer.

All of the products we carry have been sourced because of their quality in helping you to fulfil your particular needs. Our formulations are based on solid scientific support, with relevant servings that have been fully audited and approved by our development team.

We take the quality of what we offer very seriously and that is why we are willing to re-assure you with a cast iron guarantee:

‘Take your time to test your new product. If you are not completely satisfied with your product for any reason at all or feel that it is mis-represented in any way let us know. You can send it/them back at any time within 45 days of purchasing for a Full Refund with No Questions Asked.’

You don’t have to decide now if a product is for you. Just get it and try it out. If it isn’t everything you expect then let us know and we’ll give you every penny of your money back.

If you are not completely satisfied with the quality of your products or if you find that your order contains a wrong item, simply contact us or return your order within 45 days of ordering and we will either exchange the item or refund your money – whichever you prefer.

The 45 day guarantee period should give you ample time to receive your order and test it thoroughly. If you wish you can even return items without contacting us first – just follow the procedures outlined on the Returns Information Page.

* The guarantee on used items is limited to one unit per item. Most of our products provide at least a one month supply so this should be ample time to test the product. If you are returning one or more of the same item we will only refund on one used item plus any unopened items in re-sale condition. This does not affect your statutory rights.

Just to be clear – you have not misread this – you can even return an item opened/used* and we will still refund your money! Try finding that kind of guarantee at any other supplement supplier.

We value each and every one of our visitors and building a long term relationship with you is our priority. Take this guarantee as a gesture of goodwill and a symbol of our commitment to your satisfaction.

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